Print this page

Troubleshoot Login

Problems logging into the client access page.

Client access is optimised for Google Chrome

If you are redirected back to the login page after adding your 2-factor code you may need to change your setting for cookies and data.

On the far right corner of your toolbar select the three verticle dots

three dots

 

 

 

 

 

 

 

  1. First, try clearing the cache by going to 'more tools' then select clear data browsing, then select 'cached images and files'
    if this does not work try the following...
  2. Select Settings and in the search bar enter 'Site Settings" then choose 'Cookies and Site Data'

site settings

On this the screen select allow site save and read cookie data and then on the bottom where is say allow add this url: www.recoveriesglobal.com see below

allow cookies