Once a client has completed a quote, assigned the job to you and you accept the job the system will automatically create your invoices. the first invoice is the fee the client will pay to the Australe Group. the second invoice is the fee the Australe Group will pay the…
As a Field Agent or Process Server, your services are employed by the client to perform tasks that are basically broken down into several subcategories Field Calls [ie relating to insurance claims, debt collections, residential occupancy etc]Process ServingRepossessionsRepossession Field CallsOccupied/Vacant Possession Each of these requires different information provided in your…
How to action your new job and review the information the Clients entered into the system. Mercantile Contains the basic information on Person or Company being actioned Clients name, contact and their phone number Agent name and contact details Shared Notes Area At the time of the quote, the client…
Your dashboard is where you will be directed to the area of the site you want to get information from. You can see at a glance that your business is compliant and if you have at least one compliance agent. If you are not compliant you will not show up…

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